Influence, Persuasion & Negotiation Training
Vengel Consulting Group, Inc. delivers a series of cutting edge and powerful skill-building workshops, providing invaluable tools participants will be able to apply immediately to a wide range of work environments. These programs are recommended for managers, team leaders, project leaders, supervisors, customer service representatives, sales personnel, and anyone else who needs to accomplish tasks through others.
Our Influence Programs include:
- The Influence Edge®: Getting Work Done Without Authority: a systematic approach to making people more persuasive and influential
- The Negotiation Focus®: how to negotiate the outcome of events in any organization and apply those skills immediately to actual business issues
- Influencing for Sales
- Influencing the Big Dogs
Excerpts are now available:
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"While our employees are often hired for their technical brilliance, many of them eventually experience serious difficulty without good influence skills. Alan’s approach helps fill that critical need." -- Patrick Wilson, Corporate Human Resources Manager, Applied Materials |
All programs are interactive with real-world application and easy to tailor to specific needs. Products are available online, and Train the Trainer is also available.
The Influence Edge®: Getting Work Done Without Authority
You need to get a report finished immediately but your manager refuses to supply you with the necessary information. How do you handle this?
You’ve been appointed as project leader on a team that has members from diverse backgrounds. How do you galvanize the team into action?
You’ve developed an exciting new process for your department that has worked wonders. How do you get other department heads to try your idea?
In order for people to succeed in the flattened hierarchy of the modern corporate environment, they must be able to influence others. People can no longer assume they have power over others they must earn it through influence.
People aren’t born with influence skills. They must learn them. Using a systematic approach to making people more persuasive and influential, Vengel Consulting Group, Inc. has developed a suite of influence development and communications courses. Salespeople, customer service representatives, project managers, corporate leaders, IT professionals, and others have discovered that our courses are effective and powerful, delivering proven results.
People who have learned to successfully influence others discover that they:
- Achieve greater results in their organization.
- Work more productively and effectively in a team environment.
- Develop stronger working relationships with co-workers, suppliers, customers, and even competitors.
- Gain greater support from senior management for their projects and plans.
The Influence Edge® Course
Influence Edge® is a one- or two-day business focused workshop in which participants quickly learn the Influence Edge system. Through instruction and a series of exercises customized to your organization, learners quickly discover and practice new behavioral skills for their interactions with others.
In the workshop, participants learn an influence model, principals, strategies, and tactics, as well as how to plan and prepare for important influence opportunities.
During the Influence Edge workshop participants learn:
- A model of effective influence behaviors.
- How to plan and prepare for influence situations.
- Ways to assess the four factors of any situation to determine which influence behavior to use.
- Influence strategies that build good relationships.
- How to increase their influence to overcome resistance.
- How to ask for and receive support.
- The dynamics of different influence behaviors and the impact of each.
Participants will get a practical, easy-to-use influence tool for use in their daily interactions with others. This tool helps participants immediately apply what they’ve learned and reinforces these new skills.
Influence Edge® is recommended for managers, team leaders, project leaders, IT professionals, and those who need to get things done through others.
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"Now more than ever, you’ve got to know how to get what you need from people. Thankfully, The Influence Edge is there to highlight some great techniques. It continues to enhance the "networked" way we get things done here at Nortel Networks." -- Angel Rampy, Manager, Nortel Networks "As a user of The Influence Edge skills, I’ve seen how [they] have helped create stronger working relationships among team members. As a trainer, I’ve been able to use The Influence Edge to help me connect better with my participants and keep them engaged." -- Sharon Sims-Leedie, Sr. Training Specialist, Fireman’s Fund Insurance Company |
The Negotiation Focus®
You’re in competition with other departments for scarce budget resources or funding for a new project. How do you get what you need?
You need help from a coworker. How do you get that help so that both of you are satisfied? After all, you have to deal with her for the long term.
You’ve got conflicts in your team. How do you resolve those conflicts and even strengthen your team?
People who can negotiate successfully have discovered that they can:
- Collaborate more effectively with workgroups, teams, suppliers, or customers.
- Achieve greater results while building lasting relationships.
- Gain better agreements with vendors and colleagues.
The contemporary workplace requires constant collaboration with workgroups, teams, suppliers, and customers. Often the key skill for success involves negotiation. We believe, in fact, that there is an element of negotiation in nearly every interaction.
Successful and effective negotiators will help any organization develop closer, more creative relationships both internally and externally.
The Negotiation Focus® Course
Negotiation Focus® is a one- or two-day skill building workshop in which participants quickly learn new behavioral tools that they can put to immediate use to more effectively negotiate the outcome of events. The techniques participants develop provide them the necessary skills to achieve better agreements and longer lasting relationships.
During the Negotiation Focus® workshop participants learn:
- The distinct characteristics and attitudes of successful negotiators.
- How to negotiate when both common and conflicting issues are present.
- Five modes to approach conflict.
- The specific behaviors for each face-to-face stage of any negotiation.
- How to deal with unfair tactics.
- Tactical choices and approaches to reaching successful agreements.
Participants will learn a negotiation model and planning process that will enable them to prepare for and conduct successful negotiations. They will be able to practice specific behaviors and then apply what they’ve learned to real business situations.
Negotiation Focus® is recommended for managers, team leaders, project leaders, IT professionals, supervisors, customer service people, salespeople, and anyone else who needs to get things accomplished through others.
Sample Concepts from The Negotiation Focus® (PDF files)
- Tips for Planning a Negotiation
- Tips for Establishing Trust
- Building Cooperation in Negotiation
- What is a Good Agreement?
- Research on Successful Negotiations
- The Beginning
- Creating Options
- Conclusion
- Tips for Stating Your Position in a Negotiation
Influencing for Sales
Sales people need a language that moves people to action. This program expands upon the behaviors learned during the Influence Edge training by applying them to tough selling situations.
Sales professionals will enhance the following skills:
- Setting up rapport and trust
- Involving the customer in the conversation
- Asking open ended questions
- Really listening for customer needs
- Making key suggestions that move people to action
The program can be customized for specific sales situations and experience levels.
Influencing the Big Dogs
Influencing up the organization has never been easy. Top executives in any industry demand that their time be used efficiently. In this customized Influence program participants learn how to prepare and influence those that are “up the chain”, and explore the specific needs of executives who are being influenced and persuaded.
With the Influencing the Big Dogs, participants learn:
- How to prepare your influence
- How to make your point with impact
- What to do with tough questions
- How to involve executives to create a dialogue
The workshop can be customized to meet the needs of specific situations.


